Zim's Max Freeze Pain Relief Topical Analgesic Cooling Liquid for Muscles and Joints Associated with Backaches, Arthritis, Strains, Bruises & Sprains, Clear, 3 Fl Oz

Refund Policy

All sales are final. Once a Purchase Order (PO) is submitted, it cannot be canceled or modified.

Refunds will not be issued unless there has been a clear case of misinformation provided by our team during the ordering process. In such instances, you may contact us via email, and we will review the matter at our sole discretion to determine whether a refund is warranted.

Once an order has been fulfilled, we are no longer responsible for the products. This includes how the items are marketed, listed, or sold by the purchaser.

We do not offer refunds or credits for customers who are not ungated on Amazon for specific categories or brands. It is solely your responsibility to confirm your eligibility and conduct all necessary research prior to placing an order.

Shipping Policy

Shipping costs are not included in your purchase and are the sole responsibility of the buyer. Upon payment, we will provide all necessary shipment details, including product dimensions, pallet count, pickup location, and contact information to assist you in coordinating your own logistics.

If you choose to ship your products directly to Amazon or Walmart, we can assist in the fulfillment process. However, please note that FNSKU labeling is not provided by us and should be arranged separately.