Fast, Transparent, and Streamlined from Start to Finish
At Closeout Center, we believe that placing an order should be a simple and stress-free experience. That's why we've created a clear, step-by-step process to help you move from product selection to delivery with ease and confidence whether you're shipping to your own warehouse, a prep center, or directly to a marketplace like Amazon or Walmart.
Below is a breakdown of how our order process typically works:
Once you've selected the products you'd like to purchase, simply submit a Purchase Order (PO) request through our website or by contacting your dedicated sales representative. Please ensure your PO includes your business name, shipping preferences, and any required tax exemption or reseller documentation if applicable.
After we receive your PO request, a member of our sales team will promptly prepare and send you a detailed invoice. This will include:
Every invoice is reviewed for accuracy to ensure a smooth fulfillment process.
Once you've reviewed the invoice, submit payment using the available methods outlined (e.g., ACH or wire transfer). We process orders promptly after payment is received.
Within 24 to 48 hours of payment confirmation (assuming no lead time is posted), our team will provide you with product dimensions, weights, and packaging details. This information is essential for planning your shipping or prep strategy.
Once you receive the product specs, we'll reach out to coordinate how you'd like the inventory handled. You'll have the flexibility to:
If you're unsure which route is best, our team is always happy to advise based on your business model and goals.
We're committed to clear communication and accountability throughout the entire process. Our goal is to ensure you know exactly what to expect, from order placement to final delivery. No surprises, no unnecessary delays—just reliable service and high-quality products delivered on time.
At Closeout Center, we hold ourselves to the highest standards when it comes to the quality and integrity of the products we offer. We understand that in the world of wholesale and liquidation, issues such as damaged goods, expired items, counterfeit products, or inconsistencies can occasionally arise. That's why we've built a customer-first policy to ensure your peace of mind when shopping with us.
From the moment you place an order to the time it reaches your door, we are committed
to delivering excellence. If, for any reason, the product you receive is not as
expected whether it's damaged, expired, counterfeit, or otherwise unsellable we will
take full responsibility.You will receive a 100% refund, including shipping costs,
and we will go even further to make things right.
If your business experiences a loss due to a product issue, we're prepared to offer
exclusive discounts or store credit toward future purchases to help offset any lost
profits. We're not just here to sell products we're here to build long-term
partnerships based on trust and reliability.
We've designed our claims process to be as simple and hassle free as possible. If you encounter any issues, you have up to 30 days from the date of delivery to file a claim. Our goal is to resolve every case quickly, fairly, and with complete transparency.
Use the button below to access our online claim form.
Fill out the form with all relevant details. To help us investigate and resolve your issue efficiently, please include:
Our team will review your claim within a few business days and contact you with the next steps whether that's a full refund, a replacement product, or a compensation offer.
At Closeout Center, we don't just strive for customer satisfaction—we strive for customer confidence. We believe that standing by our customers, even when something goes wrong, is what sets us apart. When you buy from us, you're not just purchasing a product—you're investing in a company that values transparency, accountability, and lasting business relationships.
At Closeout Center, we understand the challenges that come with unsold or excess inventory. Whether you're an eCommerce seller stuck with slow-moving SKUs, a retailer with shelf space taken up by underperforming products, or a wholesaler who needs to quickly clear space for new stock our Consignment Program is designed to help you recover your investment.
Our Consignment Program offers a smart, risk-reducing solution for sellers with inventory they're unable to move. Rather than letting valuable products sit idle or go to waste, we take them off your hands, list them through our extensive wholesale and retail network, and work to liquidate them efficiently on your behalf.
This program is ideal for:
At the bottom of the page, click on "Consign Today" and provide us with a list of the products you'd like to consign. Include details such as condition, quantity, brand, and any marketplace limitations.
Our team will review the items and let you know if they're a good fit for our program.
Your inventory is professionally listed and promoted through our sales channels, including our B2B buyer network, online platforms, and private clients.
Once the product sells, you'll receive a payout based on the agreed upon consignment rate. We aim to maximize your return while handling all the logistics.
We understand the risks and frustrations of holding unsold inventory. Our goal is to make liquidation simple, secure, and beneficial to your bottom line. With a reputation built on trust, transparency, and results, Closeout Center is your go-to partner for smart, stress-free consignment solutions.
At Closeout Center, we understand the challenges that wholesalers and eCommerce sellers face—whether you're just starting out or managing a high-volume operation. Issues like counterfeit products, altered expiration dates, and unreliable suppliers can put your entire business at risk.
That’s why we created the CC Insider Lifetime Program—a powerful membership designed to safeguard your business from the most common and costly pitfalls in the industry.
Our team has years of hands-on experience with thousands of products. We've developed expert-level precision in identifying:
We’ll inspect your products before you purchase—or before you ship them to customers—to ensure you only move high-integrity inventory.
Not sure if a supplier is legitimate? We’ll investigate their history, verify their credentials, and flag any red flags before you send payment. Many vendors won’t take responsibility once a sale is made—we help you avoid those costly mistakes.
Purchase your CC Insider Lifetime Membership to unlock full access to our exclusive services.
Once you're a member, simply scroll to the bottom of any page on our website. Look for the "CC Insider Program" section. There, you’ll find access to all three tools included with your membership: Flagged Product List Page
Stay updated with a curated list of products we've identified as problematic or risky.
Submit products for expert evaluation to ensure they meet quality and authenticity standards.
Request a detailed review of a supplier’s legitimacy, history, and red flags—before you buy.
Complete the appropriate form (either Product Authenticity Verification or Vendor & Supplier Background Check) directly from the CC Insider Program section at the bottom of any page.
Our team will begin processing your request immediately and deliver a detailed report within 24 to 48 business hours to your email.
Even the most experienced sellers get burned. Don’t wait until your reputation—or your Amazon/Walmart account—is on the line. The CC Insider Lifetime Program is your proactive shield against inventory issues, bad deals, and preventable business setbacks. Make smarter buying decisions. Eliminate guesswork.
The CC Insider Program has one clear objective: to protect you from bad products and unreliable vendors. With our ongoing support, you'll have all the tools and resources you need to confidently grow your business, knowing that we're here to safeguard your interests at every step
A: Yes, we ship to any location within the U.S., including your address, Amazon fulfillment centers, or any third-party warehouse you use.
A: Yes, we can provide you with shipping quotes and often secure some of the most competitive rates available.
A: If a shipment is missing any units, contains defective items, or if the wrong products are delivered, you will receive a full refund for the products, shipping charges, and any applicable removal fees.
A: We're flexible on pricing, but our minimum order quantities are non-negotiable.
A: Yes, all of our products are retail-ready and guaranteed to be in perfect condition. We take product inspection very seriously and are known for our rigorous quality control. In fact, our expertise is trusted industry-wide—we even offer product authentication services for other vendors.
A: Each deal is stored at a different third-party warehouse across the country. In many cases, the inventory is first transferred to our warehouse before being shipped to your destination.
A: Closeout Center is not responsible for any issues that may arise while reselling items on Amazon or other marketplaces. This includes, but is not limited to, IP claims or accusations of counterfeit products. However, if there is verified proof of inauthenticity, you will receive a full refund.
A: We accept payments via wire transfer or ACH. You can also use a third-party processor, such as Melio, to pay by credit card.
A: Once a deposit is received for an order, it becomes non-refundable unless the products are damaged, have the incorrect UPC, or feature an incorrect expiration date. The same policy applies to returns—items are not eligible for return unless there is a product issue that was not disclosed beforehand.
A: Order timelines depend on the product's lead time. For example, if a product has a 2-3 day lead time, it will be ready for pickup within that timeframe. If you're having the order shipped to Amazon or another marketplace, please allow an additional 48 hours after the lead time for processing and shipment.
A: To make a purchase from Closeout Center, please visit the Info Center above and navigate to the Buying & Payment Guide. There, you'll find a step-by-step walkthrough on how to complete your purchase.
A: We are not authorized distributors. Instead, we source our products through a variety of trusted channels, including retail store closeouts, liquidation auctions, and partnerships with major wholesalers. This allows us to offer brand-name products at deeply discounted prices while ensuring quality and authenticity through our rigorous inspection and verification processes.
A: No, our invoices are not accepted by Amazon for brand-gating or ungating purposes. Since we are not authorized distributors, our documentation does not meet Amazon's specific requirements for certain restricted brands or categories. However, our products are still suitable for resale on the platform, and many of our clients successfully sell them on Amazon and other marketplaces.
A: We have partnered with multiple trusted logistics companies across the United States, including locations in Florida, California, New Jersey, and Illinois. These partners handle the storage, processing, and shipping of our products, ensuring efficient order fulfillment and timely deliveries. By leveraging a nationwide logistics network, we're able to provide faster turnaround times and greater flexibility for our customers.
A: At this time, warehouse visits are not permitted due to liability and safety regulations. However, we're excited to share that we are currently developing dedicated showrooms in both California and Las Vegas. These locations will allow customers to view select inventory in person by appointment. We will announce once the showrooms are ready and scheduling becomes available. Stay tuned for updates!
Read the full terms and conditions here.
Welcome to Closeout Center. By placing an order through our website, email, or any other method, you agree to the following Terms and Conditions. Please read them carefully before placing your order.
"Company" refers to Closeout Center.
"Customer" refers to the individual or business placing an order with Closeout Center.
"Products" refer to any goods offered for sale by Closeout Center.
2.1 A contract is formed once Closeout Center sends a confirmation email or invoice to the Customer.
2.2 All orders are subject to availability. We reserve the right to cancel any order for any reason,
including pricing errors or stock unavailability.
3.1 All prices are subject to change without notice.
3.2 Payment must be made in full before shipment unless otherwise agreed.
3.3 By submitting payment, the Customer confirms their intent to purchase and agrees to resolve any concerns
directly with Closeout Center before initiating a chargeback.
4.1 All products are sold as-is, without any express or implied warranties unless otherwise stated in
writing.
4.2 The Customer agrees to review product descriptions, images, and any condition details provided before
purchasing.
4.3 Unless otherwise specified, all products are brand new.
5.1 All sales are final.
5.2 Returns or refunds will only be considered if Closeout Center provided materially incorrect or
misleading information about the product.
5.3 Any approved return is subject to a 15% restocking fee and must be requested within 5 days of
delivery.
5.4 Shipping charges are non-refundable. The Customer is responsible for return shipping costs.
6.1 Closeout Center is not responsible for delays or damages once the product is handed to the carrier.
6.2 Shipping times are estimates and not guaranteed unless explicitly stated.
7.1 The Customer affirms they have the legal right to purchase and receive the products ordered.
7.2 Business customers may be required to provide a valid resale certificate.
8.1 Closeout Center is not liable for any indirect, incidental, or consequential damages arising from the
purchase or use of our products.
8.2 Our maximum liability is limited to the purchase price paid by the Customer.
9.1 Closeout Center is not responsible for delays or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, shipping delays, pandemics, or labor strikes.
10.1 If a product is claimed to be counterfeit, the Customer must provide documentation from a recognized
third-party authentication service approved by Closeout Center.
10.2 If validated, Closeout Center will issue a full refund, including original shipping charges.
11.1 These Terms and Conditions shall be governed by the laws of the State of Nevada.
11.2 Any disputes shall be resolved exclusively in the state or federal courts located in Clark County, Las
Vegas, Nevada.
12.1 Closeout Center reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and effective immediately upon posting.
13.1 Customers outside the United States are responsible for all customs duties, taxes, and import restrictions.
14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
By placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
