A: Yes, we ship to any location within the U.S., including your address, Amazon fulfillment centers, or any third-party warehouse you use.
A: Yes, we can provide you with shipping quotes and often secure some of the most competitive rates available.
A: If a shipment is missing any units, contains defective items, or if the wrong products are delivered, you will receive a full refund for the products, shipping charges, and any applicable removal fees.
A: We're flexible on pricing, but our minimum order quantities are non-negotiable.
A: Yes, all of our products are retail-ready and guaranteed to be in perfect condition. We take product inspection very seriously and are known for our rigorous quality control. In fact, our expertise is trusted industry-wide—we even offer product authentication services for other vendors.
A: Each deal is stored at a different third-party warehouse across the country. In many cases, the inventory is first transferred to our warehouse before being shipped to your destination.
A: Closeout Center is not responsible for any issues that may arise while reselling items on Amazon or other marketplaces. This includes, but is not limited to, IP claims or accusations of counterfeit products. However, if there is verified proof of inauthenticity, you will receive a full refund.
A: We accept payments via wire transfer or ACH. You can also use a third-party processor, such as Melio, to pay by credit card.
A: Once a deposit is received for an order, it becomes non-refundable unless the products are damaged, have the incorrect UPC, or feature an incorrect expiration date. The same policy applies to returns—items are not eligible for return unless there is a product issue that was not disclosed beforehand.
A: Order timelines depend on the product's lead time. For example, if a product has a 2-3 day lead time, it will be ready for pickup within that timeframe. If you're having the order shipped to Amazon or another marketplace, please allow an additional 48 hours after the lead time for processing and shipment.
A: To make a purchase from Closeout Center, please visit the Info Center above and navigate to the Buying & Payment Guide. There, you'll find a step-by-step walkthrough on how to complete your purchase.
A: We are not authorized distributors. Instead, we source our products through a variety of trusted channels, including retail store closeouts, liquidation auctions, and partnerships with major wholesalers. This allows us to offer brand-name products at deeply discounted prices while ensuring quality and authenticity through our rigorous inspection and verification processes.
A: No, our invoices are not accepted by Amazon for brand-gating or ungating purposes. Since we are not authorized distributors, our documentation does not meet Amazon's specific requirements for certain restricted brands or categories. However, our products are still suitable for resale on the platform, and many of our clients successfully sell them on Amazon and other marketplaces.
A: We have partnered with multiple trusted logistics companies across the United States, including locations in Florida, California, New Jersey, and Illinois. These partners handle the storage, processing, and shipping of our products, ensuring efficient order fulfillment and timely deliveries. By leveraging a nationwide logistics network, we're able to provide faster turnaround times and greater flexibility for our customers.
A: At this time, warehouse visits are not permitted due to liability and safety regulations. However, we're excited to share that we are currently developing dedicated showrooms in both California and Las Vegas. These locations will allow customers to view select inventory in person by appointment. We will announce once the showrooms are ready and scheduling becomes available. Stay tuned for updates!
Read the full terms and conditions here.
